Your Privacy Is Our Priority
This document provides a full overview of how your personal information is collected, stored, and protected at 6xis.
This privacy policy ("Policy") applies to all users ("you", "your") of the 6xis platform ("we", "us", "6xis"). Please read this policy carefully before using this site.
Table of Contents
- 1. Scope and Applicability of the Policy
- 2. Types of Information Collected
- 3. Methods of Data Collection
- 4. Purposes of Data Use
- 5. Data Sharing and Disclosure
- 6. Data Storage and Security
- 7. Cookies and Tracking Technologies
- 8. Your Rights and Controls
- 9. Protection of Minors
- 10. Third-Party Links
- 11. Changes to the Policy
- 12. Contact
6xis is a reliable online betting and casino platform operated for Bangladeshi players. We believe you should have full control over your personal information. Through this policy, we aim to be transparent about what data we collect, why we collect it, and how it is kept secure.
Data Collection and Use
1. Scope and Applicability of the Policy
This privacy policy applies to all services, websites, and applications of 6xis. It takes effect from the moment you create an account, log in, make a transaction, or browse our platform.
By continuing to use this site, you are agreeing to the terms of this policy. If you do not agree with any part of this policy, please consider not using our services.
This policy supplements the 6xis Terms and Conditions and should be read alongside them.
2. Types of Information Collected
We may collect the following types of information:
a) Identity Information:
- Full name and date of birth
- Email address and mobile number
- Password (stored in encrypted form)
- National ID or passport number (for identity verification, where applicable)
b) Financial Information:
- Deposit and withdrawal history
- Payment method details (bKash, Nagad, Rocket, Upay or the last few digits of a bank account number)
- Transaction amounts and timestamps
c) Usage Information:
- Login history and session duration
- History of bets, games, and sports activity
- Preferred games and categories
d) Technical Information:
- IP address and device identifiers
- Browser type and operating system
- Cookie data and session tokens
- Site access times and page view history
3. Methods of Data Collection
6xis collects your information in the following ways:
- Directly provided by you: Information you submit yourself during account registration, profile updates, customer support contact, or form submissions.
- Automatic collection: When you browse the site, certain technical information is collected automatically through cookies, log files, and similar technologies.
- During transactions: Financial information is collected as part of the payment process during deposits or withdrawals.
- Through third parties: Some information may be received from trusted third parties for fraud prevention or identity verification purposes.
4. Purposes of Data Use
6xis uses your information only for the following purposes:
- Account management and verification: Confirming your identity and keeping your account secure.
- Service delivery: Processing betting, gaming, and financial transactions.
- Customer support: Responding to your questions, complaints, or requests.
- Security and fraud prevention: Detecting and preventing unauthorized access, fraud, and suspicious activity.
- Service improvement: Enhancing the functionality and user experience of our platform.
- Regulatory compliance: Meeting applicable legal obligations.
- Communications: Sending important notifications related to your account or our services.
We do not sell your information to third parties for marketing or advertising purposes.
Data Sharing, Security, and Your Rights
5. Data Sharing and Disclosure
6xis does not sell, rent, or commercially transfer your personal information to third parties. However, information may be shared in the following limited circumstances:
- Service providers: With trusted partners who provide services such as payment processing (bKash, Nagad, Rocket, Upay and bank partners), technology services, or customer support — who will only use your data as directed by us.
- Legal obligations: To comply with court orders, lawful requests from government authorities, or applicable legal requirements.
- Fraud prevention: To assist in investigating fraud, money laundering, or other unlawful activity.
- Business transfers: If 6xis undergoes a merger, acquisition, or asset sale, your information may be transferred — but under the same terms as this policy.
When sharing information with any third party, we ensure that party maintains appropriate security standards.
6. Data Storage and Security
We apply industry-standard technical and organizational measures to protect your information:
- SSL encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS technology.
- Password hashing: Passwords are not stored in plain text; they are stored using strong cryptographic hashing algorithms.
- Access controls: Only authorized staff can access your information, and only as needed for their specific role.
- Regular security reviews: Our systems and processes undergo regular security assessments.
- Data minimization: We only collect and store information that is necessary.
How long we retain your information depends on the type of data and applicable legal requirements. Financial records are generally kept for longer periods due to legal and regulatory requirements.
However, no digital security measure is 100% foolproof. If you notice any suspicious activity, please contact us immediately.
7. Cookies and Tracking Technologies
6xis uses cookies and similar technologies on the site. Cookies are small text files stored in your browser.
Types of cookies we use:
- Essential cookies: These are necessary for the site to function — maintaining your login session, ensuring security, and providing basic functionality.
- Functionality cookies: Remember your preferences, language settings, and customizations.
- Analytics cookies: Help us understand which parts of our site are used most so we can improve our services.
You can control or reject cookies through your browser settings. However, rejecting certain cookies may limit some site functionality.
8. Your Rights and Controls
As a user of 6xis, you have the following rights:
- Right to know: You can contact us to find out what information we hold about you.
- Right to correction: You can request that inaccurate or outdated information in your profile be corrected.
- Right to deletion: In certain circumstances you can request that your information be deleted, though legal retention obligations may apply in some cases.
- Right to restrict processing: You can request that the processing of your information be limited for specific reasons.
- Right to close your account: You can close your account at any time. Financial records will be retained as required by law.
To exercise these rights, please contact our support team.
Special Provisions
9. Protection of Minors
6xis strictly follows a 21+ age policy. Our services are only for those aged 21 or above. We do not knowingly collect personal information from minors.
If we become aware that a minor's information has been collected by mistake, we will immediately close that account and delete the relevant information.
If you believe a minor is using our platform, please contact us.
10. Third-Party Links
Our site may sometimes contain elements linked to third-party game providers or payment providers. These third parties have their own privacy policies, which fall outside the scope of ours.
When playing games on the platforms of Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, or other game providers, that provider's terms and privacy policy may apply.
6xis is not responsible for the data protection practices of third parties. We recommend that you read the privacy policy of any third-party platform yourself.
11. Changes to the Policy
6xis may update this privacy policy from time to time. Depending on the nature of the change, we will notify you as follows:
- Significant changes: A notice will be sent to your registered email address.
- Minor changes: The updated date on this page will be revised.
Continuing to use our services after any changes indicates that you have accepted the updated policy. We therefore recommend reviewing this page regularly.
Previous versions of the policy are kept in our records and can be provided on request.
12. Contact and Complaints
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
- Immediate assistance is available through our 24/7 live chat service.
- You can send detailed requests by email: [email protected]
We aim to process all personal data-related requests as promptly as possible. Our support team provides assistance in both Bengali and English.
We Are Committed to Protecting Your Data
If you have any questions about privacy, our 24/7 support team is always here for you.
24 hours a day, 7 days a week — support in Bengali and English
For more information, please also read our other policies: Terms and Conditions • Responsible Gaming • FAQ